In Home Massage

Reservations

Reservations are required at least five business days in advance to assure services. This policy applies to both individual services and spa parties. If you call and would like an appointment that same day we will do our best to service you.

Spa Party Payment

In order to secure your reservation, date and time for Spa Parties, a 50% deposit must be made with a credit card. Before securing your appointment date, we will also need to know the number of people in your party and what treatments each guest would like. A contract is than e-mailed to you. Upon receiving the deposit, we will then reserve the necessary number of licensed spa technicians for your party.

Visa, MasterCard, Checks and cash are accepted methods of payment. A copy of valid driver’s license must accompany any Personal checks. A $30.00 fee will be charged on all returned checks.

Balance Due

The balance is due in advance of your spa party date ensuring you a stress-free party. We do not process payments the day of your spa party, Pampered Soul Massage is not a mobile salon, we are a Event Spa Service business.

Cancellation Policy

Cancellation for a group event or for a spa party must be made at least 72 hours in advance of party start time in order to receive a refund of your deposit. Any no-shows or individual guest cancellations will not be refunded. We have hired the correct number of therapists, based on the contract of services. In the event you would like to reschedule a date, please lets us know quickly as we would like to have your date open!

Set-up

Pampered Soul Massage will arrive 30 to 60 minutes prior to the scheduled party time. This will allow time to re-arrange any small furniture and set-up equipment. Tables, sheets, creams, oils, towels and music will be provided. Lighting candles are at the discretion of the host/hostess.

A consultant may tour the venue prior to the scheduled date to insure adequate space is available for services and/or to help with party planning.

Travel Fees

A travel fee may apply to services and parties outside of the Brick town area based on roundtrip distance. First 30 miles no travel fee charged. Over thirty miles a fee of fifty five cents per mile will be assessed. Parking fee, if any, will be garage rate.

Note: We will travel outside of New Jersey as far as parts of P.A. Manhattan, Staten Island & Delaware, We also service Greensboro Vermont, as we do have professionals located in this area!

Pre-Paid Parties

– Book Now, Party Later and receive 10% off your bill must book a party starting at $1000.

Book your party early and have your Spa party at your leisure!

Pampered Soul Massage will send you A Gift Certificate with amount of party and services that will be offered. Spa Stations: must book a minimum of 4hrs and 3 station…

Referral Program

– Refer a friend to host a spa party and you receive 50% off a service of choice!

Please be aware overtime charges may apply if your party goes beyond the allotted time listed on your schedule. Staff will do their best to accommodate guests who have arrived late however it is not always possible for the staff to provide the entire appointment time.

An overtime rate of $90.00 per hour per requested technician/therapist will be charged and must be paid in cash for services to continue beyond the allotted time if available.

Communication

Please communicate any expectations or concerns to your therapist before and during treatment so that he or she can target your treatment to meet your expectations.

Certain conditions are contraindicated for massage please let your therapist know if you have any medical conditions that would prevent you from treatment such as broken skin or lesions. If pregnant please let us know prior to treatment.

Gratuities

Gratuities are at the discretion of each individual and are greatly appreciated by staff. Pampered Soul Massage does not include gratuities unless otherwise noted.

Pricing and Treatments

Pricing and treatments are subject to change at any time without any notice.

Gift Certificate Policy

Gift Certificates are valid up to one year of date of purchase. Gift Certificate will be honored after the expiration date for a period of one additional year at 50% value.

In Home Spa Policies

Our in Home spa services for individuals are tailored towards busy professionals, out-of town travelers, home bound clients, Couples and anyone who enjoys the luxury of having the spa come to them for their regular well-being of Pampering. Our professional, friendly staff will travel to your home, hotel, Local Vacation spot at the Jersey Shore, and will bring all equipment necessary to turn your space into your own personal spa oasis!

Notice

We ask for a $150 minimum of spa services to clients booking outside our travel area we travel up to 35 miles ie: we however may have a spa professional in your area of service.
Please allow at least 48 hours’ notice when booking your individual, in-home appointment.

Credit Card Authorization

A valid credit card will be requested at time of booking. Your card will not be charged until the day of your appointment.

Staff Arrival

Our spa professionals will arrive 15 minutes early to set up.

Don’t be late!

We ask that you be at least 15 minutes early for your appointment. If you are more than 15 minutes late a $25 late fee will be assessed. Please call us at 732-492-4707 if you anticipate being tardy to your appointment.
Add-ons

While last minute requests are appreciated, it is at the discretion of the spa professional to accept a last minute service due to their schedule. The credit card on file will be charged for any last-minute charges. Spa professionals do not carry cash.

Doctor’s Note

You don’t need a doctor’s note literally, but please be sure to consult your doctor before receiving any type of spa service, especially massage. We want you to enjoy yourself, but safety first!

Pregnant Women

Massage is inadvisable for women in their first trimester of pregnancy; however our Pre-natal massage is available for women in their 2nd or 3rd trimesters. Please consult your physician before receiving a massage.

Home Bound:

For clients who maybe home bound do to high risk pregnancies, the elderly, post operations etc. Please consult your physician before receiving our spa services.

Travel Fees

Travel outside a 35-mile radius of Brick town will result in a 65cents per mile round trip travel fee. Travel fees can also include any applicable tolls or parking charges.

Rush Fees

A rush fee may be assessed for any appointments booked within 24-hours.

Hotel Appointments/ B&B’s

We can provide in-room spa services. If you do not wish to give us your room number, please meet the spa professional in the lobby and walk him/her up 15 minutes before your scheduled appointment.

Gender

While we cannot guarantee gender of the spa professional coming to your home, we do our very best to accommodate requests.

Nail Treatments

We promote natural nail care and service natural nails only. We do not apply or remove acrylic nails. We apologize for the inconvenience.

Age Requirement

Clients must be at least 18 years of age.

Service Refusal

Our spa professionals reserve the right to refuse service to any client who appears to be under the influence of drugs and/or alcohol, is behaving in an inappropriate/ sexual manner, or if the spa professional feels he/she is in imminent danger.

Contact Us

Please feel free to reach out and find out even more about our services!

We look forward to seeing you soon!

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